Data Deletion Information
Introduction
At onedeyakaduwata.lk, we respect your right to privacy and are committed to protecting your personal information. This Data Deletion Information page explains how you can request the deletion of your personal data from our systems.
How to Request Data Deletion
If you wish to delete your personal data from our records, please follow the steps below:
Submit a Request:
- Send an email to our support team at support@onedeyakaduwata.lk with the subject line “Data Deletion Request.”
- Include your full name, email address associated with your account, and a detailed description of the data you wish to have deleted.
Verification:
- For security purposes, we may require you to verify your identity before processing your request. We will provide instructions on how to complete the verification process after receiving your initial request.
Processing Time:
- We will acknowledge receipt of your request within [X] business days and will process your request within [Y] business days after verification. You will receive a confirmation once your data has been deleted.
Types of Data Eligible for Deletion
You can request the deletion of various types of personal data, including but not limited to:
- Account information (e.g., name, email address, phone number)
- Transaction history
- Communications with our support team
- Any other personal data stored in our systems
Limitations and Exceptions
Please note that certain data may not be eligible for deletion if:
- It is required to comply with legal obligations (e.g., financial records for tax purposes)
- It is necessary for the resolution of disputes or enforcement of our terms and conditions
- It is anonymized and no longer identifies you personally
Impact of Data Deletion
Deleting your personal data may impact your ability to use certain features of our website. For example:
- You may lose access to your account and transaction history.
- You may no longer receive communications related to your activities on the site.
- Any listings or posts associated with your account may be removed.
Contact Us
If you have any questions or need assistance with your data deletion request, please contact our support team:
Email: support@onedeyakaduwata.lk